The Top Three Problems IT Managers Face and How to Overcome Them

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The Top Three Problems IT Managers Face and How to Overcome Them

By: Frank Schmidt

Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such as cross training, personnel management, interdepartmental communication, and a widening job scope for all IT employees.

This expansion of the IT job realm has left many IT managers juggling new challenges. While the problems, in and of themselves, might appear overwhelming, there are simple, proven ways to rise above them.

Problem #1 - Tough Data Flow

Information often flows irregularly and is subject to quantitatively strong fluctuations. These fluctuations can become detrimental if not dealt with. The simple solution is to control the information.

Officially, information controlling is the analysis, evaluation, and importance attached to the electronic data that is collected and provided with the data under various criteria.

To achieve this, start by making employees aware of the importance of the data they help to gather. Encourage accuracy and demonstrate to employees how their active participation in the process can reap rewards they might not have thought of.

Because your job as IT manager will continue to get more and more hectic, youll want to continually look for ways to improve speed and quality while reducing rising costs.

Problem #2 - Rising Costs

Rising costs are a challenge for any manager. They are especially troubling to an IT manager working in the electronic data processing area.

Industry experts show that, despite various "old systems" existing, resources are only used at about 30% of their optimal performance. This leaves room for 70% improvement without an excessive outlay of cash.

To increase ROI using existing resources, consider:

  1. Conducting a survey of departments. Ask what their primary challenges are with the existing systems. The majority of the time the solutions lie within untapped features of existing resources. Search the systems for solutions and provide them.
  2. Getting clear definitions of problems. Oftentimes, employees may not know how to communicate the problems they face in IT language. This may relate to an ill-suited solution. Take time to work with employees or department heads to clearly outline challenges so you are equipped to find solutions more quickly and accurately.
  3. Looking for ways to integrate. A smooth flow of information always increases productivity. When possible, work to find ways to integrate existing systems. With a little ingenuity on your part, and a little creativity, you can develop solutions without budget increases.

Problem #3 - Insufficient Sensitivity Concerning Data Security

As the complexity of electronic data processing increases, security often decreases. Not only does this pose problems in the form of breaches, it also has legal ramifications with regard to licenses.

From healthcare companies to financial organizations, the US government is cracking down on lax security. The smart IT manager is taking steps now to not only stress the importance of security to those in his/her company, but to also instill the necessary protective measures.

To help others within your organization understand how sensitive certain data is, create a memo or site page explaining:

  • what security measures are currently in place,
  • why these measures exist,
  • the consequences (internally and externally) for not following security procedures, and
  • whom to contact with questions/issues regarding security.

Although an IT managers job is continually evolving and becoming more challenging, there are ways to overcome pressing problems. By looking at each situation from a variety of angles, youll be able to define problems quickly and accurately, and then offer solutions that will benefit you, your team, and your entire company.

Frank Schmidt

About The Author

Frank Schmidt is a seasoned Management Consultant. Over the past 12 years he has worked with multiple Fortune 500 companies to assist other managers improve success ratios and performance within their organizations. Visit his site today for additional details.


Mark S11111111111111111 27.06.2007. 09:33

I am going for an impt intnll job intvw and 3 yrs ago i had neg incidnt that still haunts me how do i overcome 3 years ago i had a drug and alcohol one thought i would still be around, but i overcame both and now am one of the top performers at work. I have an interview july 3rd for the position i always wanted, but many internal managers are telling me that my character could be my fatal flaw. I have not only excelled at sales but I have had no incidents since. Of all the candidates I feel i have the most to offer (graduated while working full time with an MBA and with honors) have a stellar review from my current boss and have been a top producer, yet the stigma of my past still lingers....what can i do to gain more confidence in myself and pass that belief to my interviewing manager?

Mark S11111111111111111

Admin 27.06.2007. 09:33

Fear of failure is our greatest enemy when we have an employment handicap. After all, we are battered from all sides by admonitions to " succeed." We are always measured in terms of one kind of "success" and if we don't live up to others' expectations we are called "failures."

Here are a few things I would like you to think about.

1.But that's not fair. Failure is being part of human. We all have a capacity to fail; if we do not accept this, we cannot be true to ourselves.

2.Failure can be good, in fact, just as success can be bad, too. You've heard of people getting spoiled due to success, haven't you?

3.Failure is actually a healthy sign that one is trying to reach one's potential. This means that if a person is not failing regularly, that person is working below his capacity - and that is the real failure.

4.Failure shows us the good in being humble.

5.Failure opens for us the doors to new challenges and fresh hopes.

6.Failure encourages us to be more creative, to try the untried.

7.Failure leads us to know ourselves better, to make friends with the person within us.

8.Failure frees us from illusions, from false ideas we may have of life and other people.

9.To turn failure into success follow these three steps.
a. Acknowledge your mistakes.
b. Admit your mistakes to others.
c.Make amends if necessary or possible.

10.So face your failures and be a successful human being!

One final word: Emphasize that the problem will not reoccur and you have learned from it. If you are a God believing person I would also advice you to ask for his help. Good luck!

Peace and every blessing!


slicinglife 01.05.2009. 00:38

An unmotivated, undisciplined college student at the crossroad of his life? Somehow I would always put play before work. I have no idea why. Maybe laziness is just part of my gene? Under strict guidance of my parents, I excelled in my education all the way through until university. But that is exactly where the problem lies. I never learned to get up or was motivated to study myself. It is just that my fatal problem rarely had an opportunity to develop into a disaster under my parents' watch. Suddenly when I am far away from home and with a laptop in front of me in my college dorm, it is not a hard choice as to what I will do instead of preparing for my exams or writing a paper. Now that three years of college have gone to waste , my parent's money went down the drain, and I have been put on probation twice and now face the danger of leaving my university, I am still not quite clear about my future. I repeatedly try to correct the past wrongs and always ended up making the same mistake, whether it is spending 10 hours a day playing computer games or putting everything first except study. I have thought about the grim possibility of doing menial jobs to barely survive in this society or had the rosy dream of being a well-paid, respectable doctor. Again, it should be an easy answer as to which road I should take. But I was never even able to make the small steps to get closer to my goal. In the past I studied for the sake of my parents, and now i am still feeling that way even though deep inside i know I will have to be independent one day. My future is dark and uncertain as of now and perhaps I will never be able to overcome my weak will?


Admin 01.05.2009. 00:38

I am there too. I was in college... took a semester off. I am now trying to find my way back to college... I have no idea what I want to do. I just know that I work as a waitress.... Working as a waitress makes me realize... Oh my god. I have to get a degree.
On top of that I have a pituitary tumor located behind my brain. It kind of stopped me from going to the navy. It made me realize, the only way I want to work is if I?m really helping someone. Not a nurse or something that is like... If I am not there; there will be 232432 people to take my place. I want to do something like neurosurgery... But I have this scary background that says I won?t get very far. I used to be motivated in high school. Not so much anymore.
I have been where you are for a while.
Being independent was scary, and not possible off a waitress wage. But you know what... Find something YOU WANT TO DO.
I know it?s hard to say, ? I want to be a restaurant manager where my biggest fear is a tomato on some guy?s sandwich.? Yes getting a business Administration degree is easier than a lot of degrees but it?s not what most people really want.
Find something that would emotionally make you happy if you excelled in. Like in the Navy, I wanted to do Air Ocean Search and Rescue where you jump from planes and save people. Thats what I was intrested in.. But all things have benefits.. Like being a teacher would have weekends and summers off... and you could help kids like yourself find a direction... Personally this would not make me happy.It has to be personal with me, Like when I thought my twin had aids... She did not, but during the 2 weeks I thought she did I cried daily. If I could become a doctor to research a cure, I would have the drive to go to work every would not just be a paycheck.
I had this epiphany because Dr. Kassam is the one working on my pituitary tumor. He designed the surgery so that they don?t have to break my face bones to remove it, they can go through my nose and find it using GPS which he discovered. He has made advancements in cancer, he has made new utensils named after his son used for surgery, and he saved my dad?s life... and meeting him 1 on 1 was just like woah this guy?s number 2 in the world... and hes so nice.
When you go through life not knowing why you should live it all seems pointless. You feel like you?re just going through motions.
I took the semester off, and I realized how worthless I felt without it. I wouldn?t recommend it, but its never to late to get serious about it. The best path is the hardest earned.


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