Understand What Flows Through Your Business to Find Improvement

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Understand What Flows Through Your Business to Find Improvement

By: Chuck Yorke

I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, "Quality Work, Low Price, Fast Service - Pick Two." In order to deliver all three, which is what customers expect, it's important to understand the flows of your organization.

The first flow is, of course, cash flow. This comes in two varieties, money coming into the organization, revenue, and money going out, expenses. Understanding cash flow is not as easy as it appears. Throughput accounting and Lean accounting are two methods some companies are using to try and get a better understanding of how cash flows through a business.

The second flow is the product or service flow. This starts with how the product or service is designed. The next step is how the product is built or the service delivered. How is the product or service used? Finally, what happens when the customer is done is the product discarded, recycled, or consumed.

How does information flow through the organization? How does it come into the company and how does it leave? How is it used in the organization, does it follow the work or pull the work forward? What types of feedback is received?

How does material flow in the company? If a product is built, how are the raw materials or parts brought to the point of assembly. For a service, how do the necessary information, materials, and people get to where they are needed?

How does the movement of the workers flow? Is the motion smooth or does it start and stop like rush hour traffic? Are there any wasted motions, like retrieving a paper file from a cabinet in another room or walking over to get a tool which is required for product assembly? Why is the tool at the point where it is needed? Why is the file located in a cabinet in another area?

Creative flow is important to understand. Creative energy, like any other kind of energy, can be harnessed and managed. Does a research and development department create everything and the rest of the people just do what they're told? Or are all employees thinking about innovation, how to reduce costs, looking at safety issues, reducing wastes, and improving the environment. Are people developing skills to identify, articulate and communicate those kinds of things?

The final flow is time. Time is, of course, a factor in all the other flows. Since we can't change time, rather than looking at how time flows; we need to see how the organization flows through time. How long does it take to accomplish things? Can the time be reduced? By reducing the time it takes to do our work, we reduce or eliminate the wasted things we do. Eliminating wasted brings us closer and closer to excellence.

By observing the flows in our work, we can see where things run smoothly like a tranquil river. Bottlenecks in the workflow create turmoil, much like the rapids in a river.

"Oh, this ol' river keeps on rollin', though,


No matter what gets in the way and which way the wind does blow,


And as long as it does I'll just sit here


And watch the river flow."


- Bob Dylan (Watching The River Flow Copyright 1971 by Big Sky Music)

Any process, any product, any service can be made better in some way, somehow. So observe and understand the flows of your organization, it will lead to improvement opportunities.

Copyright 2005 Chuck Yorke - All Rights Reserved

About The Author

Chuck Yorke is an organizational development and performance improvement specialist, trainer, consultant and speaker. He is co-author of "All You Gotta Do Is Ask," a book which explains how to promote large numbers of ideas from employees. Chuck may be reached at ChuckYorke@yahoo.com.

Comments

nobody 12.06.2013. 21:39

How can I fade old, white self harm scars? I went through a period of self harm as a teenager and have not cut in over a year. While a few scars are red and will be easy to fade, most are white, still noticable and have not been fading with scar cream. I've tried different types of make-up (kat von d, revlon color stay and hard candy glamouflage; eventually I'm going to try dermablend) and none have worked. They get rid of the color of my red scars but they don't do a thing to hide the white ones. Most are flat but some are raised. I would not mind them but I'm hoping some day to go into professional careers and imagine the scars would ultimately prevent this. I usually don't do this sort of thing but I'm willing to provide pictures so you guys understand exactly what I'm talking about when it comes to my situation:

(I made these private on my tumblr so you're the only people who will see them):

http://25.media.tumblr.com/2c0dbe78f75cf0249c186fe2478c9513/tumblr_moatymXVac1qdrh7eo1_500.jpg
http://25.media.tumblr.com/6b6ae0b8306d27a3c685717e5b9420a3/tumblr_moau0tMzZX1qdrh7eo1_500.jpg
http://24.media.tumblr.com/fd52281d0e67f271262f69af24aef68a/tumblr_moau4pMWba1qdrh7eo1_500.jpg
http://25.media.tumblr.com/48365e94e1e65eaea53dfb7470b3af5f/tumblr_moau7i7YAx1qdrh7eo1_500.jpg
http://25.media.tumblr.com/3eda170fd9fde2fa83de495e47a22ba4/tumblr_moau9d2Tna1qdrh7eo1_500.jpg
http://25.media.tumblr.com/2193609727bf37249725ce3f8f1a8bec/tumblr_moauauVJY21qdrh7eo1_500.jpg

Is there anyway I can fade, flatten, remove or hide these scars with make-up so that they are no longer visible and can no longer interfere with my daily social life and won't prevent me from future jobs in the professional business world? I've tried many things (aside from surgery, which is expensive with many risks) and am beginning to worry that maybe there's nothing I can do. Is there any hope?
I also eventually plan on getting a dermaroller and some silicone sheets. Has anyone here had any experience with those? Do you think they would help?

nobody

Admin 12.06.2013. 21:39

They will improve with time, but there are just too many of them to ever vanish completely.

Keep them protected against sunlight, and although you cannot reduce the raised areas you can reduce their appearance a little by plumping up the skin around them by using a lot of moisturiser. The best way is to slather it on before bed and to wrap your forearms in something like cling film to keep the moisturiser active against your skin overnight.

The scarring is so extensive that surgery is unlikely to be able to offer you much improvement. But it is still worth seeing a cosmetic surgeon to see what can be done non-surgically, and that will mostly involve other cosmetics, and possibly topical treatments using lasers or possibly a type of ultrasound designed to heat tissues and so promote healing blood-flow. Other options involve a chemical skin peel which will exfoliate and renew the skin surface but can also be set to basically conceal many smaller scars within a single larger one which will also improve over time.

Admin

Erdijani_Star 15.04.2007. 17:09

What do you think about the globalism, Is this a normally evolution of the society or not? The globalism, is going to change the method of the organisation of the states, particullary, the best normative answer is the international structure,
But globalism is evolving faster and faster creating so a lot of problams particullary in the control of the multinational corporate activitys.
But globalism must be consired just a negative phenomen, or there are a lot of good things that it is going to bring us in the future?

Erdijani_Star

Admin 15.04.2007. 17:09

No I don't think it's the normal evolution of society but I would suggest that the potiental for lasting world peace is infinitely greater through the introduction of globalisation. Also there are other benifits that could come about that could cause very positive changes to many poorer areas of the world.

If you look to the European Union as a microcosm you can see some of the possible benifits that a global trading agreement could bring. Europe has had no major conflicts since the introduction of the E.U and has greatly removed barriers to the free movement of goods and people. The result is a huge trading area of seperate countries that have become dependent upon each other to service the large area covered by the union.

Initially the richer countries subsidised the poorer countries to allow them to modernise their infrastructure and as trade began to flow freely across the union the poorer countries began to see the benifits of E.U membership in increased private investment, reduced unemployment and higher government revenues.

While the European model is far from perfect it has allowed us a glimpse of the potential benifits of creating a global version built on a similar model to the European version. Europe has now enjoyed a period of 60 years of peace (which in itself is an incredible achievement given the fact that both world wars originated in Europe) unemployment blackspots have been greatly reduced, smaller countries are enjoying unprecedented wealth, a majority of companies are enjoying greater profits through a hugely expanded market place, improvements in infrastructure benifit everybody, not just businesses, and E.U citizens can live and work in any country in the trading block which in itself is breaking down barriers and obstacles and helping to avoid conflicts and disagreements caused by cultural ignorance.

If you imagine the result of a global trading area with the same basic structures of economic inter-dependency and supports you could nearly be excused for believing that there really is a possibility of a lasting world peace. While the E.U model suggests it is possible the fact remains that in order for it to be successful on a global scale we will need the support and co-operation of both governments and large corporations and in particular a shift away from the practice of simply exploiting countries for cheap labour and natural resources.

Short term, agressive, quick profit making ventures will need to be replaced with long term commitments and investmentments in order for economies to grow to self sustaining levels. The long term benifits are obvious not just in financial terms but also in terms of cross country agreements, improved standards of living in poorer countries and increased cultural understanding.

Admin

ScrawnySceneKid 20.04.2010. 10:22

Is there a written guide on how to be the "good guy" when dating girls? I have started dating this girl whom i really like. I don't want to be a jerk when dating her since i have had horrible experiences with friends who have dated jerks (including my own mother). I just need to know if there is a written guide to being the "nice/good guy" when dating.

ScrawnySceneKid

Admin 20.04.2010. 10:22

Qualities of a good guy go much deeper and One of the main qualities of a good guy is a guy who is committed to improving himself and growing as an individual. A "Good Guy." Here's are some tips:

> Good Guy should not hesitate to display his love of affection, and manages to make his girl feel so safe that her cares melt away she goes with the flow. He is not selfish but considerate of her feelings and not pushy or clingy with his affection either.

> Not a big talker- But doesn't mind briefing his girl on his day and how often she was on his mind. He is honest and doesn't just tell her what she wants to hear. He admits when he is wrong and does his best to fix the problem and never repeat it again. The bond between the two of you is stronger, allowing each one to feel safe to be themselves and talk freely.

> He respects his girl even if he can't understand her or agree with her - A Good Guy never forgets what she means to him and doesn't excuse demeaning her ever.

> A Good Guy aims to always please - He could be drained but that won't stop him from at least giving a nice massage and ask about her day.

> He is funny and knows how to put a smile on his girl's face - Even when she is displaying sadness or worry on the sly.

> A Good Guy is not arrogant - He is humble and believes that both should succeed. His support empowers her even more to strive for greatness.

> A Good Guy loves her enough to correct her but not try to change her - He should be the one to push her to start that new career, new business, and tell her not to be afraid to strut her stuff. He makes her feel like a natural woman!

> He knows how valuable of a woman he is with and how highly she should be treated - He knows that it won't negotiated on anything less.

> He knows what areas need improvement and is committed to doing so.

> He welcomes feedback and is sensitive to what his girl says and feels.

> He's honest - Do not forget to set clear boundaries and stick to them. Women like men who have principles and good values. .

> He's even-tempered and patient - He's picks his battles. There's no arguing just for the sake of arguing with this "good guy" unless, he really has something to prove. He'd much rather save the drama for something important.

> He finds your aspirations, dreams and conversations interesting.

> Girl's Family and friends have a natural comfort in being around you (and may even enjoy you more than your girl) - Before you even come through the door, the family's all over you.

> He lives by the most basic principle of "treat others how you would like to be treated." - not the hot-head at the bar with something to prove and gives the utmost respect. With none of those gestures being embarrassing or insincere.

> Know yourself - The better you know what your likes, preferences, and joys the better you will find someone with the same interests. Compatibility is the key to a great dating relationship.
Good Luck>r

Admin

Susan 31.03.2010. 06:15

I want to built my own website,and my website that i can upload movies, Games, Forum, Video teach people cook? I want to built my own website,and my website that i can upload movies, Games, Forum, Video that teach people how to cook, so any one can help what server provide website? Is Yahoo small business provide that, i want to built professional website... Please help thank alot

Susan

Admin 31.03.2010. 06:15

There are many ways to design a website. I define "designing a website" in two different ways. The first way is the lazy way and the second way is the challenging way. Whichever one you choose determines how much work it will take.

I call the first way the lazy way because there usually is not any code work involved. Everything is visual, you know how something will look like as you are editing. They also provide templates for you to choose from, you can experiment with different fonts, view your work in an instant, and publish it to the WWW even faster. There often is less typing and more clicking with the mouse. To do the "lazy" way, you can use site builders like Webs ( http://webs.com/ ) or Ning ( http://ning.com/ ). The plus side to the lazy way is most web builders like Webs and Ning will also host your website. To host your website is that connection between your website and the World Wide Web (WWW) for everyone to see. You can create a website and not have it on the WWW for other people to see. To top that off, Webs and Ning does it for free! Until you need more storage space and bandwidth - a rate of data transfer measured in bits per second. So basically you get it all, hence why I call it the lazy way.

I call the second way the challenging way. Not the hard way, nothing is ever hard, just challenging. It is challenging because you are actually creating a website from scratch. No help form a site builder, you do all the coding yourself. You should first learn Hyper Text Markup Language (HTML). Yes, you must learn how to code. Think of it like learning any other language. HTML is a language that only computers speak, then the web browser translates into a language we can understand, our language. Once you got HTML down, move on to more challenging languages. Learn Extensible Hyper Text Markup Language (XHTML), Cascading Style Sheets (CSS), JavaScript, Flash, PHP, and SQL. I listed the languages in the order I recommend you follow. All of which will help better the outcome of your website. I believe Facebook was started to develop by a student in college. It took him and whoever else helped 3 or so years. Till this very moment Facebook is being developed, more features are being introduced, more apps are being made, and so on and so forth. Again, although you started from scratch, you need someone to host your website. So you can use Webs to host your website, but still, you did the majority of the work. Now that I bring up hosting, I will also recommend 000webhost as you advance in web design.

Yet again, it does not hurt to do a little bit of both. You can do some of the "lazy" way and also some of the challenging way. Whatever you feel comfortable with, whatever type of website you plan to create. You are the artist.

As time goes on, when more traffic starts to flow through your website, you may consider hosting your website yourself. For smaller websites, home servers can be set up using XAMPP. So instead of relying on Webs and 000webhost, you can host your own website giving you more capabilities over your website. Although you could use XAMPP to host a big time website, sometimes it needs bigger, better software. Especially when it comes down to security. How safe is your site from hackers and viruses? It all comes down to security.

Lets say I install XAMPP on one computer, that computer is hosting my website. If that computer turns off for whatever reason, so does my website. Therefore, if I wanted my website to stay on 24/7, the computer running XAMPP must stay on 24/7. Hopefully by now you realize the amount of work involved in making a website. At times it is excruciating, but when your masterpiece is complete, you will be glad. Still, there is always room for improvement.

I learned how to create websites from scratch when I was only 13. I started making websites for various local companies when I was 14. I am now 15 and continue my work. I learned from W3schools ( http://w3schools.com/ ). I am not certified for web design, but my work speaks for me.

Admin

kgnet 16.09.2007. 20:22

How technical is IT Audit? What does IT audit involve and how technical is it. Is it more accounting or technology or a good mix of the two?
I am a major in Accounting and a minor in computer science. While i do love technology i am worried that this might be too technical.

kgnet

Admin 16.09.2007. 20:22

For an IT audit to be successful, the people doing it need to know several areas of knowledge
* Accounting RELEVANT to the business
* Technology RELEVANT to the computer & other systems being used by that enterprise
* Business RELEVANT to that enterprise
* Government regulations RELEVANT to that industry
* Put it all together, know what's important to check ... like computer security might not be part of IT audit thinking, but several IT audit companies, have had computer breaches with their client's data & unless they can put a stop to that, they may soon be out of business

Examples
* If you are doing an IT audit of a trucking company, you need to understand how they track fuel costs and road miles BY STATE, because the taxes paid BY STATE traveled through are based on the miles of road driven in THAT STATE ... in other words, you need to know about government regulations relevant to the industry, then you have to ask them how they are implementing tracking that, then you have to inspect their data flows to make sure that is working correctly

* If you are doing an IT audit of a manufacturing company, you need to understand how they track costs based on structure of the parts they making, and fluctuations in commodity pricing

These kinds of understandings are irrespective of the computer system being used ... an accounting overview of what is supposed to be happening. It is evident to me that a computer auditor needs to specialize in some industry ... transportation, distribution, manufacturing, chemicals, food, agriculture, pharamsceuticals ... maybe several industries, but no one can do it all

Let's suppose the company computer system is
UNIX or ORACLE or LINUX or WINDOWS or IBM or SUN or we can name others ... if IBM there's several kinds ... same deal ... no one person can know all of this, you have to specialize

To do a proper IT audit, you not only have to be conversant with how data is stored in that particular Operating System, so that you can do your own data mining in a competent manner, but you also need to have an understanding of the file structure used by the client you are IT auditing.

Now there are computer audit tools that you can get for many common software packages in use on the major Operating Systems. These will gather a lot of data to assist in the audit, so knowing the tools available and learning how to use them is an important part of computer audit training.

Think of this as akin to the tools of a programmer ... the programmer needs to know not only the languages of the software, but tools to edit the programs, interlink them, test the stuff.

Similarly a computer auditor has similar needs, that include tools to data mine for regulatory compliance, locate bugs, not so much in the software as in the business thinking.

I think the tools are GREAT, especially those that measure computer security.

However, they are all aimed at a company that has a standard operating system (I gave you a list above) that has purchased a well known software package to run the business. Over the years, a company will have used outside programmers and in-house programmers to modify how this all works. The standard tools will not address that.

Now the auditors can ask about this stuff, but with corporate turn-over, the vast majority of the people only know how stuff works now, not how it orginally worked when the company bought the software package long before they started working there. They might be able to explain some recent improvements.

The computer staff is in a similar boat ... any given programmer can talk about some of the stuff they changed or worked on ... but I work on a dozen different areas a week ... I am going to be hard pressed to answer questions about what I messed with last year or 10 years ago.

What can be a life saver to this part of an audit, is whatever programming standards are in place.

When I modify a program, there is a "diary" in the front of the source code, consisting of DATE (nowadays I usually just put in Month & Year, since it usually takes a few days to implement and test each change), WHO AUTHORIZED or requested this, in simple English, what the heck is going on here, what is the goal of this modification, and a TRACKING code ...

For example, last nite I changed a program to use ACTUAL COST as opposed to STANDARD COST in the EXPECTED COST default of purchase orders start point ... in the "diary" section, I gave this a tracking code of "ACT" (which can be scanned for in an editor) and the diary also pointed to the names of two subroutines where this modificaiton was occurring. There I have commented out the old code, with ACT after the comment out, and the replacement code, with ACT in a standard location for tracking codes of modificaitons.

It took me several hours to research where this modification needed to go, because the architecture has a "main program" calling several "sub programs" which in turn call several others. I had to figure out which sub program was doing the stuff I needed to modify.

I copied the entire software into a test area, then it took me probably 15 minutes to make the actual modification. Then I sent an e-mail to the person who asked for the modification, telling him this is ready for testing, and how to do the testing.

I do this kind of thing EVERY DAY with different programs.

There is a "issue" of documentation. If someone was auditing our company, and they did not know how to navigate our programming standards, they would not know about the thousands of modifications we have made to the standard software package.

Different enterprises have different programming standards.

So you can see that the work is a mix of accounting and technical.

It is not good enough for some of the work to be in the hands of someone who knows technology but not accounting ... in my example, a person auditing that needs to know the significance of
STANDARD COST
ACTUAL COST
EXPECTED COST
DEFAULT COST

an accounting person would know to ask
"In this logic, where do we have ..."
CONTRACT COST
COMMODITY COST

in other words, in whatever software, or software modification being audited, you need to be an accountant to ask the right questions, and you need to be a technologist to figure out if it is being done right

Admin

renald caber 22.06.2008. 02:17

what are the different flow chart symbol, names, and function? Array

renald caber

Admin 22.06.2008. 02:17

Small Business Encyclopedia: Flow Charts
A flow chart, or flow diagram, is a graphical representation of a process or system that details the sequencing of steps required to create output. A typical flow chart uses a set of basic symbols to represent various functions, and shows the sequence and interconnection of functions with lines and arrows. Flow charts can be used to document virtually any type of business system, from the movement of materials through machinery in a manufacturing operation to the flow of applicant information through the hiring process in a human resources department.

Each flow chart is concerned with one particular process or system. It begins with the input of data or materials into the system and traces all the procedures needed to convert the input into its final output form. Specialized flow chart symbols show the processes that take place, the actions that are performed in each step, and the relationship between various steps. Flow charts can include different levels of detail as needed, from a high-level overview of an entire system to a detailed diagram of one component process within a larger system. In any case, the flow chart shows the overall structure of the process or system, traces the flow of information and work through it, and highlights key processing and decision points.

Flow charts are an important tool for the improvement of processes. By providing a graphical representation, they help project teams to identify the different elements of a process and understand the interrelationships among the various steps. Flow charts may also be used to gather information and data about a process as an aid to decision making or performance evaluation. For example, the owner of a small advertising agency who hopes to reduce the time involved in creating a print ad might be able to use a flow chart of the process to identify and eliminate unnecessary steps. Though flow charts are relatively old design tools, they remain popular among computer programmers working on systems analysis and design. In recent years, many software programs have been developed to assist business people in creating flow charts.

Constructing Flow Charts

Flow charts typically utilize specialized symbols. Some of the main symbols that are used to construct flow charts include:

A round-edged rectangle to represent starting and ending activities, which are sometimes referred to as terminal activities.

A rectangle to represent an activity or step. Each step or activity within a process is indicated by a single rectangle, which is known as an activity or process symbol.

A diamond to signify a decision point. The question to be answered or decision to be made is written inside the diamond, which is known as a decision symbol. The answer determines the path that will be taken as a next step.

Flow lines show the progression or transition from one step to another.

Constructing a flow chart involves the following main steps:
1) Define the process and identify the scope of the flow diagram;
2) Identify project team members that are to be involved in the construction of the process flow diagram;
3) Define the different steps involved in the process and the interrelationships between the different steps (all team members should help develop and agree upon the different steps for the process);
4) Finalize the diagram, involving other concerned individuals as needed and making any modifications necessary;
5) Use the flow diagram and continuously update it as needed.

Admin

AWB 15.12.2010. 17:05

What is the deflation rate right now? What causes the deflation? What should the Fed do? Array

AWB

Admin 15.12.2010. 17:05

Right now we are not in deflation. We are in inflation.

What is the deflation rate right now? (United States)

http://www.tradingeconomics.com/Economics/Inflation-CPI.aspx?Symbol=USD

Look at that website and it will tell you the rates from January 2010 to December 2010 and also talks about the United States falls to a record low.

What causes the deflation?

Deflation is nothing but a fall in the general price level. In order to understand the circumstances under which Deflation occurs and affects an economic condition, one needs to go through the causes of Deflation. Causes of Deflation:

Capitalism characterized by sufficient existence of competition, is regarded as one of the factors responsible for the emergence of Deflation. In this case, with the improvement in the capital stocks, competition increases million fold. Escalation in the total number of competitors boosts up the supply of goods, indicating that the prices must decrease in order to stabilize the demand, thereby bringing in Deflation. Capitalism also brings in innovation and efficiency, which also contributes towards the initiation of Deflation.

In an economy based on credit, a decrease in money supply results in remarkably less lending trend, followed by a sharp decline in the money supply. As a result, there occurs a sharp reduction in the demand for goods. A decline in the demand is followed by a decline in the prices, owing to the development of a condition called the supply glut. Gradually, this assumes the form of a deflationary spiral, where the prices go down below the costs of financing production.

With the advent of deflationary spiral in an economy, the commercial sector of the country stops incurring profits, despite lowering the prices of their finished products. Ultimately, a situation arises where this commercial sector is forced to become liquidated. In order to prevent or slacken down the deflationary spiral, it is necessary for the banks to avoid the collection of non-performing loans.

According to the monetarist viewpoint, Deflation occurs when there is a decrease in the velocity of money, and/or in the amount of monetary supply per person. Deflation helps the economy grow and develop at a rapid pace, even faster than the creation of hard money.

To sum up, deflation arises due to the following conditions stated below:

Decrease in the money supply
Increase in the supply of goods
Fall in the demand for goods
Escalation in the demand for money

What should the Fed do?

If the economy is a signal processor, then the Fed's job is to compute the lower end of the yield curve such that the total curve is most like Normal, Zero mean. It computes the lower end of the curve with open market operations. The economy, because of finite precision, presents to the Fed a higher or lower basic sampling rate, at the low end. The Fed must assume a deflated or inflated economy, thus selecting the shortest sampling period, or highest sampling rate. It should deliberately sample at twice that rate, approximately.

Distribute a finite set of terms over an ex-post banker yield curve, allocating precision using Shannon. Then look at the optimum set, select the shortest of the terms, and shoot for that. The implicit assumption is that the bankers are doing maximum entropy spectral analysis along the axis in time.

What does that mean? At each term, the banker is trying to determine the "how often and how much", over a specific time period. Business plans compute that in predicted cash flow. The whole banking channel, wholesale, retail, and intermediates, in totality, should be considered an information channel. There should be some N independent terms along the banker yield, N the precision. The terms allocated so as to equalize the information flow for each bank loan. So, the steep portions of the curve will have more independent terms.

I would say to the Fed, target two year rates to be 1.5%, do this by trading in one year notes. Leave the long stuff alone. But I just eyeball the Treasury curve from my Universal Economic Calculator.

Admin

micky 25.05.2013. 03:53

what is sequence of business process events? Array

micky

Admin 25.05.2013. 03:53

the web page (below) presents: business process modelling explanation - diagrams, definitions, examples

Business Process Modelling (BPM) is a modern term and methodology which has evolved through different stages and names, beginning during the 'division of labour' of the late 1700s, when manufacturing first moved into factories from cottage industry. More explanation is in the historical development of Business Process Modelling below.

Broadly the term 'business' in Business Process Model/Modelling/modeling is interchangeable with 'organisation'. Business Process Modelling is not only carried out in conventional businesses; the methodology is increasingly applicable to all sorts of other organisations, for example government agencies and departments, charities, mutuals and cooperatives, etc.

Confusingly, the acronym BPM can mean different things, some closely related to Business Process Modelling; others less so. 'Business Process Management' is an example of a different and related meaning. More details are in the glossary below.

Business Process Modelling is a method for improving organisational efficiency and quality. Its beginnings were in capital/profit-led business, but the methodology is applicable to any organised activity.

The increasing transparency and accountability of all organisations , including public service and government, together with the modern complexity, penetration and importance of ITC (information and communications technology), for even very small organisations nowadays, has tended to heighten demand for process improvement everywhere. This means that Business Process Modelling is arguably more widely relevant than say Time and Motion Study or Total Quality Management (to name two earlier 'efficiency methodologies') were in times gone by.

Put simply Business Process Modelling aims to improve business performance by optimising the efficiency of connecting activities in the provision of a product or service.

Business Process Modelling techniques are concerned with 'mapping' and 'workflow' to enable understanding, analysis and positive change. Diagrams - essentially 'flow diagrams' - are a central feature of the methodology.

The diagrammatical representation of Business Process Modelling is commonly called 'notation'. Many and various proprietary software (off-the-shelf computer programs) exist to enable this, but the basic principles of Business Process Modelling can also be applied using a pen and a table-napkin or a flip-chart or a bunch of sticky notes, and in some cases these are still effective aids for creating and communicating fundamental ideas. Computers sometimes get in the way, over-complicate simple things, and exclude groups. So choose your devices wisely. Business Process Modelling generally needs support from people to work in practice.

LOTS moe at web page!

Admin

Lala 30.12.2012. 04:00

Who does my story sound so far? Constructive criticism!!!? Ok so I just came up with this a few minutes ago. It may have some errors.
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Tristram had seen her before. He was sure of it. She was the one that stole his money, the pretty girl that took his coin purse from his person. He didn?t realize it until it was too late for he never thought he?d be foolish enough to be bested by a female. He was never one to be misled by a pretty face but a damsel in distress was his weakness. He happened to come upon her again in a rather crowded ballroom. Though he was there on urgent business, he couldn?t forgive himself for allowing her to take advantage of his chivalry. Tipping his top hat lower over his eyes he followed her, watching and waiting to make his move. He ascertained from behind a very large gentlemen, for he wanted to be sure she couldn?t spot him, that she was a conning little chit. Her every graceful move and elegantly fine attire was made to attract the attentions of the opposite sex. The neck line of her dress was cut dangerously low, her corset pulled to its extreme, giving her a pleasing figure. The rose pink color of her gown complimented her skin kissed complexion. It shined with healthy, youthful glow. He observed her to be playful, lively and witty. Was this her true character or was it yet another act to dupe an unsuspecting male. She drew a considerable group of men around her. There, she observed, scrutinized and examined every single one of them until she found her victim. Tristram grew hot with shame and embarrassment for the gentlemen she chose looked the part of a na´ve and easily deceived man. He could only question if he seemed that way to her. Did he look as if he lacked worldly experience? Did she perceive him as gullible?
?What are you about Sir?? asked the hefty man turning around. ?You?re breathing down my neck.? The man stared at him, gulping down a glass of punch. He didn?t like being unanswered or looked upon with wide-eyed surprise. And he became even more irritated when at last Tristram did speak. ?You have a little something on your?.umm.? Tristram pointed at his face hoping the gentlemen would understand. ?Where?? he asked, wiping the side of his mouth with his thumb. ?Did I get it??
?Not quite all of it I?m afraid.?
?Here??
?Just a bit lower.? Tristram gathered by the way the man roughly wiped his chin with his coat sleeve that it was high time to find another wide, towering structure to hide behind. He weaved his way through a throng of ladies hoping to catch a fine match and gentlemen hoping to avoid one. Finally finding refuge behind a column, he was just in time to hear the lady utter, ?Pray what an odious thing to say, Mr. Clayton.? She teased, flirted and hind behind her fan, batting her long dark lashes as she placed her arm in his. ?Proper young ladies wouldn?t dare be caught out on the balcony alone with a man she barely knows. Come, my brother?s waiting for me there and I?d love to introduce you.?
Tristram?s moment had arrived and he pounced swiftly and eagerly like a cat on a mouse. Though it didn?t go quite as smoothly as he would have liked. The ball room was exceedingly overfilled that he bumped into some persons or another, excused an over apologetic women for stepping on his newly shined knee boots and cursed himself for walking with a limp from a crushed toe. He seized upon her and very quickly swept his arm within her free one. Her blue-green eyes shot up to meet his amused gaze. Pink full lips formed an ?O? as she tried to recover from shock. Before she could speak, Tristram skillfully maneuvered her out from the gentlemen?s arm and bowed gracefully after removing his top hat. Placing it back on his head, he greeted Mr. Clayton with, ?My sister is always the bell of the ball. I?m not surprised she has a man on her arms. I hope next time you?d give me the pleasure of introducing you.? He playfully pinched her nose between his fingers and gave Mr. Clayton a fake smile before turning the other way with the lady.

Lala

Admin 30.12.2012. 04:00

It seems pretty good so far... An 8 out of 10. There's always room for improvement. ^^

The only thing I'd like to point out is that your setting transitions are kind of stiff. Try making sentences flowing easier so the character doesn't seem out of place when you set up the next scene. Other than that, good.

Admin

chamnaa2200 12.03.2012. 02:44

can someone help me with my grammar. English is my second language.? Please help. school writing center is closed on the weekend.
On last Friday, February 17, 2012, I was treated, along with the other students in the BBUS340 classes, to a tour of the commercial 737 manufacturing line at the Boeing Plant facility in Renton, WA. This is the largest product line I've ever seen. The factory produces approximately 35 planes per month for airlines all over the world. Boeing is followed the Nine LEAN Tactics. It was really impressive.
On that day, I learned how Boeing transformed a successful product through the redesign of it?s current business model and operation of the LEAN system. The tour guide said that after adopting the Nine LEAN tactics, the line speed is getting faster, better, and working effectively on cost-competitiveness. During the tour, I saw the Nine LEAN tactics analysis and operation strategies are posted on the wall everywhere. The Nine LEAN tactics takes important roles on the entire value stream of the Boeing operation from raw material to finished product. On the documentary video during the tour assembly, it states that Boeing adopted the process operation from Toyota, Japanese tactics such as Kaizen. This process improvement take within a beginning of production system with the continuous process. The operation process covered areas of space, labor, energy, tools, time, and safety (separated by sections and used color signal:Red, Yellow, Purple). Boeing?s Nine LEAN tactics included understanding how value systems flow, mapping the entire production flow (VSM) from raw material to finish project, and identifying values in the system. Boeing redesigned the manufacturing process and the tools to improve both efficiency and performance. The line design was really well-aligned and easily placed. I could follow the direction very easily and understood the system flow in a minute.
I also like the idea of just-in-time system (JIT). It is more effective than mass production to minimize the cost and more helpful to identify the eliminating waste from the production. Also, Boeing uses a just-in-time system that gives internal and external customers what they want, when they want it, and in the amount they want (negotiate at the lowest possible price). I don?t know about other commercial airplanes? operation system, but as long as Boeing operates this current Nine LEAN tactics and just-in-time production, they will have a positive growth in the future.
I believe that Boeing shifted their operation culture away from the old ways of designing and manufacturing products, executing new business processes. From the tour I really couldn?t find any types of Muda (Maybe I missed the area of waste production). Everything was in the work environment and prepared (all the tools were available and supervisors were available).Their production fulfills the category of flexible resources includes general purpose equipment and multifunctional workers. Every technicians were working very hard and they look very happy. The factory has very organized layout of cell manufacturing (Raw material?Plane body?attach wings?electrical work? engine). It was so organized. I couldn?t identify the problems.
A senior manager said that Boeing aims to build 42 airplanes per month, design lightness airplane for a better fuel efficiency, and build a better performance (he said there is no best, it?s better). I like his statement. For Boeing, LEAN or new innovative production system is about remaining competitive in a rapidly changing global marketplace. In order for Boeing to survive as an aerospace leader, continue winning new business across the enterprise, create and sustain jobs. Boeing must find ways to make its products cost-competitive. Therefore, Boeing is doing continuous improvement to maintain their top position.

chamnaa2200

Admin 12.03.2012. 02:44

Please help. school writing center is closed on the weekend.
On last Friday, February 17, 2012, I was treated, along with the other students in the BBUS340 classes, to a tour of the commercial 737 manufacturing line at the Boeing Plant facility in Renton, WA. This is the largest product (production) line I've ever seen. The factory produces approximately 35 planes per month for airlines all over the world. Boeing is followed (follows, not is followed) the Nine LEAN Tactics. It was really impressive.
On that day, I learned how Boeing transformed a successful product through the redesign of it?s (its, without apostrophe) current business model and operation of the LEAN system. The tour guide said that after adopting the Nine LEAN tactics, the line speed is getting faster, better, and working effectively on cost-competitiveness. During the tour, I saw the Nine LEAN tactics analysis and operation strategies are (you don't need 'are' here) posted on the wall everywhere. The Nine LEAN tactics takes (serves is a better word here) important roles on the entire value stream of the Boeing operation from raw material to finished product. On (in) the documentary video during the tour assembly, it states that Boeing adopted the process operation from Toyota, (with) Japanese tactics such as Kaizen. This process improvement take within a beginning of production system with the continuous process.(not exactly sure what this sentence means) The operation process covered areas of space, labor, energy, tools, time, and safety (separated by sections and used (using) color signal:Red, Yellow, Purple). (you can just say 'separated by sections and color-coded'). Boeing?s Nine LEAN tactics included understanding how value systems flow, mapping the entire production flow (VSM) from raw material to finish project, and identifying values in the system. Boeing redesigned the manufacturing process and the tools to improve both efficiency and performance. The line design was really well-aligned and easily placed. I could follow the direction very easily and understood the system flow in a minute (very quickly, in a minute is more "slang").
I also like the idea of (the) just-in-time system (JIT). It is more effective than mass production to minimize the cost and more helpful to identify the eliminating (elimination of) waste from the (you don't need "the" here) production. Also, Boeing uses a just-in-time system that gives internal and external customers what they want, when they want it, and in the amount they want (negotiate (negotiation) at the lowest possible price). I don?t know about other commercial airplanes? operation system (systems), but as long as Boeing operates this current Nine LEAN tactics and just-in-time production, they will have a (you don't need "a" here) positive growth in the future.
I believe that Boeing shifted their operation (operating or you could say production) culture away from the old ways of designing and manufacturing products (by) executing new business processes. From the tour I really couldn?t find any types of Muda (what is Muda?) (Maybe I missed the area of waste production). Everything was in the work environment and prepared (all the tools were available and supervisors were available).Their production fulfills the category of flexible resources (and) includes general purpose equipment and multifunctional workers. Every technicians (technician, not technicians) were (was) working very hard and they (you don't need they here) look (looked) very happy. The factory has (a) very organized layout of cell manufacturing (Raw material?Plane body?attach wings?electrical work? engine). It was so (say extremely instead of "so") organized. (get rid of period and insert "and") I couldn?t identify the problems.
A senior manager said that Boeing aims to build 42 airplanes per month, design lightness (lighter) airplane (airplanes) for a better ("an improved" rather than "a better", just to sound fancier :) ) fuel efficiency, and build (say "strive for" instead of build) a (you don't need "a" here) better performance (he said there is no best, it?s better) (He believes there is no such thing as "best" because things can always be better) . I like his statement. For Boeing, LEAN or (the) new innovative production system is about remaining competitive in a rapidly changing global marketplace. In order for Boeing to survive as an aerospace leader, continue winning new business across the enterprise, (and) create and sustain jobs. (comma instead of period) Boeing must find ways to make its products cost-competitive. Therefore, Boeing is doing continuous improvement ("continuously improving" rather than doing continuous improvement( to maintain their (its) top position.


I hope this helps! Your English writing abilities are actually pretty good for the most part! Best of luck :)

Admin

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