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Love Your Irate CustomersCopyright 2002 lessworkmoremoney.com By Armand MelansonEverybody hates the nit-picky customer who is never pleased.When an irate customer emails or comes in to tell you how badyour service or products are, you want to let the...
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Marketing marketing ezine subscribers donapost makeDo you really listen to others? Or do you simply hear what they're saying?"What's the difference?" I hear you say. Well, this is what I've learnt.Persons speak to us and we don't listen! We hear them.We listen 25% of the time and ...
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