2 articles on "customeraposs"

4 Customer Service Mistakes Companies Should Avoid Making

4 Customer Service Mistakes Companies Should Avoid Making by: Russ Mate 1) Being placed on hold endlessly. Don't you just love it when you call a company and they place you on hold, leaving you to listen to their latest on-hold, recorded sa...

Sales Force of the Future "It's Not About Selling"

Sales Force of the Future "It's Not About Selling" by: Rick Johnson Jeff Gitomer coined the phrase at a recent convention: "It's not about what you are selling, it's about what the customer is buying." In reality, the customer i...