Effects Of Global Recession To The Call Center Industry Of The Philippines
The call center industry of the Philippines is known today as the leading provider of live answering service to the global market. It was until recently that the Philippines have finally overtaken India as the call center capital of the world after more than a decade. And many industry experts have said that the industry will remain strong for many years to come.
However, before the call center industry had reached the highest recognition the global market can provide, the industry had also suffered a downfall when Global Recession had with the world, particularly when it affected the US