A new scam has hit the web, targeting unsuspecting internet users who may be unaware of the tactics used by fraudsters to swindle money.
The scam involves hackers taking control of a victim's computer or smartphone, often through the use of malicious software. Once the hacker has gained access to the device, a pop-up alert is displayed claiming that the device has been infected with a virus or malware. The alert then instructs the user to contact a tech support number immediately to rectify the issue.
However, the tech support number provided is fake. The call is answered by a person posing as a tech support specialist who claims to be from a reputable company such as Microsoft or Apple. The scammer then convinces the victim that their device is in danger and that immediate action must be taken, which often involves giving the scammer remote access to the device.
Once the scammer has access to the device, they will often install more malware or ransomware, which encrypts files and demands payment to restore access. The scammer may also steal personal information such as banking details, which can be used to steal money or commit identity theft.
This type of scam is known as a tech support scam and has been around for several years. However, the latest version is particularly convincing, as the scammers are using sophisticated tactics such as displaying fake pop-up alerts and posing as legitimate tech support professionals.
The scam is particularly worrying because it can be difficult for everyday internet users to spot the signs of a fake pop-up alert or a fraudulent tech support number. Many people may be alarmed by a pop-up alert claiming that their device is infected, and feel compelled to take immediate action. However, it is important to remember that reputable tech support companies such as Microsoft or Apple will never contact users in this manner.
To protect yourself from tech support scams, it is important to be vigilant when browsing the internet. If you encounter a pop-up alert claiming that your device is infected, do not panic and do not call the number provided. Instead, close the pop-up and run a virus scan on your device to ensure that it is not infected with malware.
It is also important to keep your software up-to-date, as hackers often exploit vulnerabilities in old software to gain access to devices. Regularly updating your device software, including your operating system and antivirus software, will help keep your device secure.
If you do fall victim to a tech support scam, it is important to act quickly to protect yourself. Disconnect your device from the internet and run a full virus scan. Change any passwords that may have been compromised, including those for your banking and email accounts.
It is also important to report the scam to the relevant authorities. You can report the scam to the Federal Trade Commission (FTC) or the Internet Crime Complaint Center (IC3). Reporting the scam can help authorities to track down the scammers and prevent them from targeting others.
In conclusion, it is important to stay vigilant when browsing the internet and to be wary of any pop-up alerts claiming that your device is infected. Do not panic and do not call the number provided. Instead, run a virus scan on your device and keep your software up-to-date. If you do fall victim to a tech support scam, act quickly to protect yourself and report the scam to the relevant authorities. By staying informed and taking action, you can protect yourself from these types of scams and keep your devices and personal information secure.