Working with quality multifunctional medical software makes the doctor think it might be a great replacement of a personal assistant for the cases where precision, punctuality, optimization skills, multitasking, perfect memory and 24/7 availability are required. Medical receptionist software can also be of great help to any medical practice for a number of reasons.
Being a small dental center or a huge polyclinic you should consider implementing virtual medical receptionist software. Anticipating your doubts we should say that this will be even easier than getting used to a new receptionist in your clinic as the virtual medical receptionist software will not require any new skills to be obtained by any of the personnel as it will be seamlessly integrated into the desktop applications currently used in the clinic. All of the doctors will continue working with their usual desktop applications exactly the way they used to do it before, without spending their precious time for studying a new application to work with.
Of course the virtual medical receptionist does not at all replace the human receptionist, someone live should still be available to talk to the patients or bring a glass of water. The virtual medical receptionist software is called for time-saving and also to improve and facilitate the scheduling processes, to support the live medical receptionist and to eliminate human errors on the booking phase. As a result, the medical clinic will have more space to improve the quality of service on both technical and interpersonal level. More time will be available for working with the clients instead of completing forms, entering the information into the databases, scheduling and re-scheduling.
Using virtual medical receptionist software will also contribute in the cost saving so important with regards to the healthcare reform introduced in the US. Paperless booking forms are already worth a fortune as a 'go green' option. At the same time they help to avoid misunderstandings that occur due to unclear handwriting and will make sure that you get all the required information.
What is also of great importance in view of general tendencies the virtual medical receptionist will provide you with a couple of extra channels which will help the clinic to obtain new clients: web and phone. Your clinic will always march with the times.
To be sure you receive all the reservations from all the clients the virtual medical receptionist will cover non-office hours and the Internet. In fact, you should combine the use of a virtual medical receptionist with a well built website for your medical or dental practice, so that people may register with you, or book appointments, by means of web forms, which they will have to fill in and then submit.
Needless to note that the virtual medical receptionist has been designed with the HIPAA security requirements in mind and will certainly make sure that your clinic complies with them, ensuring safe data transfers.