by: Denise Hall
It's the busy season - the time of year when your customers shop 'til they drop. As a business owner you're probably happily enjoying the extra sales the holiday season brings. Cha-ching! Cha-ching!
Gnihc-ahc!
Uh-oh. "Any-payment-processor.com" just did a reverse cha-ching... in your account! They charged you back because a customer requested a refund.
It hurts having to give a refund, but it happens to all of us occasionally. And as honest business owners, we want to make our customers happy by offering a money-back guarantee if they're not satisfied.
But did you know that customers who claim they never made a purchase will, almost without a doubt, get a refund, no questions asked?
And are you aware that many purchases, especially at this time of year, are made with stolen credit cards?
It's sad but true. As the holiday rush comes upon us, and even into January, the possibility for scams and fraud is much greater than at any other time of the year. Internet business owners are especially at risk for fraudulent refund requests.
Unlike brick and mortar stores, we don't have a paper credit card slip with the signature of the person who made the purchase. And unlike brick and mortar stores we can't ask for an ID to be sure the person buying the product is the credit card owner.
But there are methods you can apply to help you avoid being scammed. There are also steps you can take to recoup your money if you become a victim of fraud. If you know the inner workings of credit card and major Internet payment companies, as well as the secrets that scam artists use to claim false refunds, you can protect yourself.
Don't get caught with your profits down this holiday season. Learn what you need to know to keep your profits in your pocket where they belong. More information is available (for fr'ee) here: