In my first corporate job, I had high expectations that promotions were
based on a solid work ethic and quality production. I wanted to aim for the
top and make it happen. Unfortunately, my ideas of corporate environment
were inaccurate. As a grunt, an engineer, and a manager, the games, turf
wars, and political thrashings taught me numerous incredible lessons. In
the end, I made it to where I wanted to be, but not without bruises,
scrapes, and experience.
Now, people come to me with problems that they have within their companies
or on their job. They want to learn how they can overcome a situation or
better adapt to make it within their companies. For instance, one employee
lost out on a promotion because the person in charge favored another person.
In such situations, you have to look at both sides. Of course, the scorned
employee was upset as his credentials exceeded the promoted employee's.
But, when we examined the other side of the coin, one of the prominent
actions performed by the promoted employee was that he publicly supported
the boss. If you remove emotion from the situation, and apply some
"poli-think," it made sense, according to the manager's needs.
You can either fight it, or you can learn how to make it work for you. I'm
not condoning politics nor am I saying that you should use political tactics
in your everyday life, as this is not only exhausting, but it also takes
away from your work and personal time. But, if you can understand your
corporate culture and its politics, you can better learn how to handle the
situations that are placed before you instead of becoming stressed or
frustrated.
The Corporate Culture
When you enter Corporate America, you have two choices: dig in, go with the
punches, and make it into the inner circle, or you can hang back and just do
your job. Both postures are very necessary elements of corporate life and
both are just as difficult. It all depends on what you want out of your
career.
The Corporate Being
A Corporation is a living, breathing, and growing entity. It changes on an
irregular basis, adapts to its environment, and sometimes performs acts that
seem almost ludicrous. In this way, a corporation is very much like a human
being.
You, as a part of this being, must learn how it grows and changes. Most of
the time, this information is not evident. However, part of the task of
becoming a viable asset to this being is to look beyond the surface and find
out where things are going. In this way, you can position yourself to be a
positive part of the growth and change.
Many of the political situations that occur within a corporation are a
result of this growth and change. These changes cause incredible stress for
some individuals; however, the stress can be overcome by not fighting the
politics and learning the culture of the organization. You will learn that
many of these situations have valid political reasons for why they occur.
Learning the corporate culture is an important step in managing the stresses
associated with any job. Take some time to observe the culture at your
office. This will not only give you an idea as to how to handle yourself,
but it will also help you learn how to handle others.
Culture Shock
A corporate culture is a set of behaviors and rules that people use to
manage their interactions. These include formal company policies and
informal rules that you learn through experience. Many times, management
will not tell you the informal rules of the office, but they will use your
ability to adapt and learn as a sign of how well you handle yourself.
Additionally, behaving in an inappropriate manner for the culture could risk
your being labeled as uncooperative by your coworkers.
In any situation, you should analyze the culture, and, if necessary, change
your habits accordingly to minimize stress. To evaluate your corporate
culture, you should consider various important aspects of the environment.
For instance, communication style, teamwork, chain of command, appearance,
management roles, interoffice friendships, politics, individual attitudes,
and general workspace environment are important elements to pay attention to
so that you can better acclimate to the environment.
After you've learned the culture of your workplace, you should see how it
matches your personal style and expectations. To help prevent workplace
stress, it's likely that you'll have to adjust some of your own habits. Of
course, you should not stifle your originality or become an
indistinguishable android. With an understanding of your workplace culture,
you can make informed choices about your behavior and work habits, and
prevent stressful situations and conflicts.
Corporate Games
Before you can understand corporate games in the workplace, you must
understand one, core definition of the games: a corporate game is an
illegitimate means of getting things done. It is a way that people twist
and turn situations to reach a specific goal. However, those people that
don't play, risk their careers.
Improperly managing power and politics can make or break your career, cause
many sleepless nights, and often has very little to do with your actual job
duties. Many people who fail in their jobs do so because of political
problems, not skill deficiencies. Many intelligent and capable people
aren't as successful as they might be because they haven't learned to cope
with office politics. Understanding why you might be having difficulty at
work involves understanding the basic elements of office politics and why it
exists.
Politics
Politics and political maneuvering is the interpersonal conflicts and power
plays that exist in most organizations. Among the specific actions commonly
associated with office politics are intimidation, indirect communications,
covert tactics for advancement, manipulation for control, indirectly telling
the truth, hiding vulnerability issues, and playing for favors.
Some companies are better than others in the amount of political activity
required to do a job. In some companies, playing corporate politics is the
only job you have the time to develop. In others, it is only slightly
important. Politics is part of the corporate culture of every organization
and it's important to understand how it plays into your organization.
Why does it exist?
Politics came about as a way of handling intense competition. Generally,
business itself is a competitive game ranging from simple tests of skill to
full-blown battles. The game is driven by survival conditions induced by an
expanding world market in which companies must continue to change and grow.
There's a constant challenge to overwhelm the opposition, reduce costs, and
acquire additional resources. All of these attributes trickle down through
the ranks to cause individual battles for promotions, rewards, and
recognition at all costs.
Another reason for office politics has to do with the hierarchical structure
of most organizations. The higher you advance, the less room there is at
the top. As long as people battle for the "corner office," workplace
maneuvers will reign. This is where the most intense battles occur and
where most people find that they are stepped on or pushed aside.
Also, office politics occurs where personal matters are suppressed because
they are seen as interfering with the direction and the good of the
corporation. Certain arrangements help to keep individual feelings out of
corporations as well as prevent the discussion of sensitive issues and the
denial of interpersonal conflict. However, since human beings are social
beings, human needs appear in the form of political conflict.
Surviving Corporate Games
Whether you decide to play or not, don't get caught in the middle. If you
become the individual that battles politics, then you become the scorned of
the organization. If you decide to stay out of it completely, then do your
job and stay out. Those on the other end of the spectrum that play will
respect your decision because that alone gives them less competition in
their own battles.
One thing you'll notice is that no one will admit to playing games; however,
that is part of the secret of politics. You, on the other hand, cannot
confront anyone for playing games; however, you can identify the games and
learn how to manage them to suit your needs. Once you figure out how to do
this, then your stress level will drop, and you'll be accepted in your
environment.
What do you want?
Before you can learn how to use these games to your advantage, you have to
set a course and stick with it. This means determining what it is that you
want out of your career. If you roam aimlessly through your career, then
you'll get nowhere as you are a benefit to no one, including yourself. If
you know what you want and are willing to work to get there, then people
will take notice and begin working with you to get where you want to go.
The objective of managing corporate games is to benefit those in charge and
understand how to use available resources to your own benefit.
Learning the game.
People who dislike company politics usually associate it with backstabbing,
taking credit for others' work, or getting by on personality rather than
performance. For the most part, these are standard characteristics of a
political game. However, you don't have to play this way to make it in a
political environment. To survive, for our purposes here, political game
playing means developing good "people skills." It means contribution,
diplomacy, collaboration, cooperation, and conducting a personal public
relations campaign. Some of the best ways to handle politics at this level
are:
- Keep your eyes and ears open to everything that goes on around you. You
can use this information to your own best interests. Listen more to what
other people are saying and absorb what they mean.
- Learn how to communicate with others on all levels.
- Resolve disputes quickly and don't allow them to linger and spread.
Conflicts interfere with production. Additionally, this will get you into
the rumor mill and eventually have you on the same level as Jack-the-Ripper.
- Compromise positions and issues so that you end up in a win-win situation.
You want to always leave the other person with a piece of the pie, if it
benefits you.
- Be open and willing to admitting you're wrong. Holding out when you're
wrong will only place you in a position of conflict and distrust by others.
- Take on leadership roles when possible. Demonstrate your abilities to
lead and manage situations professionally.
- Be professionally assertive without being abrasive.
- Make "acquaintances" within the organization. You don't want to have
close friends, nor do you want to make enemies.
- Put the corporate direction ahead of your own. Being part of a forward
moving team that supports the company is the way to gain positive looks from
the inner-circle.
To accomplish your goals, you'll need to be very people-smart. Playing
politics isn't necessarily bad. In fact, it's a key survival skill in most
organizations. Many good corporate politicians are both likeable and
effectivethat's why they make it to the top. Those who refuse to play or
battle against the politics may accomplish a lot, but they seldom last long
because they don't fit into the overall scheme and are seen as
"trouble-makers."
What's next?
I'm sure that you've read one or more Dilbert cartoons by Scott Adams.
They're very humorous, but what makes them humorous is that, for the most
part, they represent actual situations in an office environment. If you see
any of his cartoons and don't somehow find humor, then you have a lot to
learn. Regardless of where you go or what you do, politics in the corporate
culture exist.
Political decisions encourage many of the situations that most people
despise, including hypocrisy, secrecy, rumors, self-interests, image
building, and cliques. However, politics will always be a part of
organizations as long as people are involvedto be human is to be
political. Whenever people's priorities, values, and interests diverge,
some type of political ploy usually takes place. The amount of involvement
you choose is entirely up to what you want out of your career.
Remember, it's not a "personal attack," it's a "political approach." If you
learn your culture and consider that statement in your daily activities,
your work environment can be more enjoyable and less stressful.
About the Author
Edward B. Toupin is a published author living in The Entertainment Capital
of the World. He authors books and articles covering employment to
technical-related topics as well as performs technical writing for clients
in Denver, Chicago, and New York. Edward consults and creates entirely from his home office in
Las Vegas, NV and can be reached at etoupin@toupin.com or
http://www.toupin.com.