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Difficult Customers - There's No Such Thing by: Alan Fairweather A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He wanted me to run a seminar for his team, on "How to Deal with Difficult Cu...
Business And Finance business finance customer difficult customers donapostAgeism In The Workforce by: Paul Clutton FIRST there was sexism, then there was racism, now another ‘ism’ is poised to cause more headaches for South Wales employers – including how they word their job ads. The Government is currently aski...
Business And Finance business finance employers peopleFacts You Should Know About Loan Types by: Prakash Menon When you set out to borrow, you often come across terms like unsecured loans, revolving loans, adjustable rate loans, etc. While these terms are more or less self-explanatory, it is still ...
Business And Finance business finance loan rate interest rates fixedMake Lots of Money with No Work by: Kathleen Gage Recently I received an email message that went something like this, “I want to do exactly what you are doing in my business.” Come to find out what this person wanted to “do” was make lot...
Business And Finance business finance internet systems factNine Ways Johnny Carson Can Help You Run Outstanding Meetings by: Ed Sykes Recently, America lost one of the giants of late night television, Johnny Carson. He was a master at his craft, because he would conduct his show, essentially like a nine...
Business And Finance business finance meeting timeRetirement Is A Scary Proposition If You're Without A Plan, And Running Out Of Time by: C.C. Collins Of the 75 million baby boomers nearing retirement today, many are: Debt Ridden Severely unprepared for retirement Under Funded Without...
Business And Finance business finance retirement willExcel Works, But When Is Industry Specific Better? by: Danny Tangredi There are many businesses in the sign & graphics industry currently using Microsoft Excel for quoting and tracking jobs. In fact you could be one of them. Under certain circum...
Business And Finance business finance software system shop management excelIs it time to stop filling your Landlord’s Wallet? by: Josh Dorkin Is it time to stop filling your Landlord’s Wallet? As a renter, you are subject to the whims of your landlord. They work at their own pace, and improve their property as they...
Business And Finance business finance landlord estateShow Your Customers You Care by: Ed Sykes I recently went to a major computer/electronics store to buy an expensive software package. I felt good that I was able to find the software at a substantial discount. But by the time I was through payin...
Business And Finance business finance customer organization customersGlobal Banking Forced to Favour the Customer by: David Llennac Banks worldwide are offering more and more new services that help the customer understand and plan for their future. The bank or financial institution is nothing without the customer...
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