1,367 articles on "customer"

CASHING IN ON CUSTOMER SERVICE

When was the last time you received great customer service?Last month? Last year? The early 80’s?It seems these days many businesses simply don’t place a highpriority on customer service. It’s evident from the kid at thedrive-thru who thrusts y...

Business And Finance  business finance customer service email question time
Direct Mail Marketing Done Correctly, Cannot Fail

So how do you do it? Direct mail marketing. When it comes to marketing your product or services there are two basic challenges:1. How do you obtain new customers or clients? 2. How do you get your existing customers to come back for more? Direct mai...

Marketing  marketing direct customers mail post
Make An Offer Your Customers Can't Refuse

Are your sales coming up a little short these day? Retailsales, Internet commerce, and business-to-business suppliersare all having problems matching their stellar performancesof previous years.When economic times get tight, just about every business...

Marketing  marketing bundle customers time sales customer
Successful Upselling

Ask and most businesses will tell you. The key to their successis upselling. It is one thing to get the sale. It is far betterto super-size that sale.Real profits come when you get the customer to buy a larger, moreexpensive, or more comprehensive pr...

Marketing  marketing customers customer fish about
I Have A Web Store…… So What

Just because you put up a web store doesn't mean people will come, take a look and then give you their hard earned dollars. The most successful e-commerce sites have systems in place that entice people to come and buy-again and again. How do the...

Web Development  development store sales people customers
Responding to Complaints

It's possible that, in the course of your business dealings, you may (just may) have todeal with a complaint from a customer or client.... There are two ways you can go about this:You can stand up for your rights (and lose the customer and any p...

Writing  writing customer itaposs like
Back-End Products... The Key To Lasting Profits

Back-End Products... The Key To Lasting Profits by: Dan Brown If you're not trying to sell back-end products to your customers, you're making a big mistake. It is easier to sell to existing customers than it is to sell to new ones who...

Business And Finance  business finance product customers include
Five Steps to Create Your Software Product with Outsourcing

Five Steps to Create Your Software Product with Outsourcing by: Steve Mezak Many executives and investors are skeptical that software products can be developed using outsourcing. Even more skepticism is expressed at the idea of outsourcing versi...

Computers And Internet  computers internet product software process development customer customers
Fax Advertising : Hitting Your Target Immediately

Fax Advertising : Hitting Your Target Immediately by: Chris Bradley In the business of marketing and advertising, it used to be that companies that wanted to get the word out quickly to key customers on a new development would rely on email with...

Marketing  marketing advertising customers travel business time
Probe Before You Sell

Probe Before You Sell by: Jay Conners When selling a product to a customer, it is very important to find out as much as you can about your customer and their needs before you proceed with your sale. This is commonly referred to as “needs based...

Marketing  marketing sales customer ended