Approximately 60% of IT Service Management jobs advertised in the UK require the ITIL (IT Infrastructure Library) qualification. This corresponds closely to a 2008 global survey by Axios Systems, which found that almost 90% of organisations follow IT...
Education education itil service management jobs advertised certification qualification certainChoking on ITIL? A Menu for Success...Food for thought"Frankly, I'm desperate - I'm choking" is a phrase I've become familiar with over the years. Faced with a daily diet of conflicting business priorities, resistant staff and increasi...
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