3 articles on "touchpoint"

Find Out Where Your Firm Stands in Today’s Customer

Find Out Where Your Firm Stands in Today’s Customer by: Hank Brigman Looking For Ways to Improve Sales and Customer Relationships? Find Out Where Your Firm Stands in Today’s Customer Touchpoint Management (CTM) Revolution by Taking the CTM Q...

Marketing  marketing customer touchpoint organization customers touchpoints improving management
Improving Customer Relationships: Beyond the Buzz

Improving Customer Relationships: Beyond the Buzz by: Hank Brigman Customers are always a hot topic. But lately the discussions on customer relationships, including retention, satisfaction, and loyalty, have intensified. What is the basis for th...

Marketing  marketing customer touchpoint touchpoints improve relationships organization customers
Improving Customer Relationships Beyond the Buzz

Customers are always a hot topic. But lately the discussions oncustomer relationships, including retention, satisfaction, andloyalty, have intensified. What is the basis for thesediscussions, and more importantly, what are leadingorganizations actual...

Marketing  marketing customer touchpoint touchpoints improve customers organization relationships