1,367 articles on "customer"

What Do They Want Anyway?

What Do They Want Anyway? by: Esther SmithYou want customers. I want customers. We all want customers. And traffic alone is not enough. We need “interested” customers. Customers ready to listen, ready to buy. So you may find yourself asking,...

Online Business  online business customers want
CRM...And The Real World - Part 1.

Here is my latest article. It may be freely used in ezines, on websites or in e-books, as long as the Resource Box is left intact.I would appreciate notification of where it was used, and if possible, a copy of the ezine or newsletter that it was use...

Business And Finance  business finance card customer service
How to Deliver Exceptional Customer Service

How to Deliver Exceptional Customer Service by: chas brothers Having been in business a number of years, I’m amazed at the number of people who don’t have the slightest idea of what customer service is. Customer service is not a way of doing...

Self Improvement And Motivation  self improvement motivation customer service people
What Are YOU Doing to Keep Your Customers

Not too long ago I ran a survey on my site asking visitors what their main complaints were about shopping for or finding information online.An overwhelming number of people said: customer service.It appears that many online businesses are not doing a...

Business And Finance  business finance email give customers
Marketing 2005

OK, if you're not going to hire me to develop your 2005 marketing communication plan for you I have a few suggestions that you may not have considered as part of your marketing arsenal.Of course, you already have a company name, a positioning st...

Marketing  marketing customer program company from
6 Guaranteed Marketing Tips

Here are 6 tips to improve your Web marketing efforts, based on myGuaranteed Marketing system of cost-effective, results-producing methods. 1) Why buy from you? Use a unique selling proposition (USP)Doing business without a USP is like doing business...

Marketing  marketing business give customers
Another 15 ways to kick your sales into high gear

In the last article, we reviewed 15 ways to kick your salesinto high gear. This article covers another 15 FREE and almost FREE techniques to do the same. Use all 30 effectivetechniques and watch your sales skyrocket!16. Offer a discounted product. Di...

Marketing  marketing sales offer product customers make
Back End Selling . . . .

There are other names given to "back-end"selling. You may think of it asfollow through… or maybe VALUE added. All are good terms. Let’s seehow you can profit from this idea.For our purpose today… let’s just FOCUS on the benefit of back-end se...

Marketing  marketing customer sale back
Survival Tips for Small Businesses

Survival Tips for Small Businesses by: Julie Martin Staying afloat and solvent while running a small business can be a tricky process. If you aren’t in a profitable niche market, chances are you are having to deal with a lot more competition t...

Online Business  online business small customers site
5 Proven Methods To Gain and Retain Customers for Your Online Business

5 Proven Methods To Gain and Retain Customers for Your Online Business by: Mark Tse Here is the basic rule of every business: you have to sell things to earn money. Salesmanship, or the art of closing a sales, therefore, is of ultimate importanc...

Online Business  online business customers good