1,367 articles on "customer"

How To ‘Cross-Sell’ And ‘Sell Up’ Over The Telephone

Call centres are a land of missed opportunities. Every call whether inbound or outbound is an opportunity to make a sale or to build a pipeline for a future sale. At the very least there is scope for selling a bigger quantity (selling up) or to sell ...

Marketing  marketing customer needs wants questions
I Want My Money Back

I Want My Money Back by: Denise O'BerryNo matter what you do, there will come a time when a customer will ask for a refund for some reason or another. Do you give it to them? That depends. If you have an unconditional money back guarantee, ...

Business And Finance  business finance time customer refund worth
Walking Talking Advertisements

Walking Talking Advertisements by: Will Dylan So you've made a sale. Great! Now what? You're not just going to sell your new customer a product and let them walk away, are you? Not when you're marketing on tight budget! You now ...

Marketing  marketing referral business customer program
Caring for Your Customers

Caring for Your Customers by: Terri Seymour You probably think I am going to say something like, "The customer is always right." Right?? Wrong. I have many philosophies when dealing with customers, but I definitely do not believe that the custo...

Online Business  online business customer people difficult
Financial Services Marketing Insights A Marketing Compass

What we now call “marketing” began long before the name was coined. In the mid-1800s, traveling salesmen dressed “snake oil" and other tonics in fancy packaging and extolled their virtues to a gullible public. New marketing applications soon pr...

Marketing  marketing financial services business customer firms
Website and other Media Advertising

Let’s look at all Medias and their effectiveness in bringing in new customers, and then we will look at the advantages of web advertising.Radio- Radio, the oldest of verbal communications has been very good at reaching the masses. One of its proble...

Marketing  marketing customers effective keep
Mystery Shopper 007

Living a Double Life as a Mystery Shopper As a mystery shopper you are kind of like a spy. Just as James Bond gets briefed on his next top-secret assignment at some high-tech cave complex beneath a tropical island, you the mystery shopper are briefed...

Self Improvement And Motivation  self improvement motivation mystery shopper companies business customer
Color Psychology To Market Your Products

When promoting your business, there are a lot of things you need to consider. There are your target customers that you need to attract, the products you need to market and the marketing strategy you need to maintain. After figuring that information o...

Marketing  marketing colors customers they
What is vtiger CRM (Customer Relationship Management)

vtiger CRM is a customer Relationship Management system that increases productivity and maximizes the most customer satisfaction available. This program can help you bring the full potential to life in marketing, sales, and overall customer service. ...

Web Development  development vtiger customer business program best
Three Keys to Crafting Successful Print Ads

Want to create print ads that get results? Below are three keys to get you started.1. Write for the eye. Print ads are visual. Therefore, craft ads with the eye in mind.Eyes are kind of picky, though. So, here’s a checklist of what eyes like and do...

Marketing  marketing customers print eyes potential them