35 articles on "listening"

How to Win the Hearts of your Customers and Friends

How to Win the Hearts of your Customers and Friends by: Debby Sibert Those of us doing business over the internet have to become especially adept at our listening and speaking skills since we don't have the luxury of talking with our custom...

Online Business  online business name listening canapost
10 Things to Know About Silence in Communication

One of the most important parts of any conversation is the silence. Silence can serve many functions in a conversation and how you manage it determines your level of sophistication. Here are some points to keep in mind about silence in communication....

Women  women silence person conversation indicate listening
Do you know WHAT MAKES ME MAD?? It makes me SO MAD I just want to...

Do you know WHAT MAKES ME MAD?? It makes me SO MAD I just want to... by: Dr. David Thomas Do you know WHAT MAKES ME MAD?? It makes me SO MAD I just want to... Sound familiar? If you want to manage anger, the only way of doing so is to listen to ...

Self Improvement And Motivation  self improvement motivation listening demands when
Why Communication Skills Don't Work In Customer Service

Why Communication Skills Don't Work In Customer Service by: Tim Dawes Every time my firm conducts communication skills training, we know someone is going to object. “That doesn't work. Everybody's heard of active listening. You ...

Business And Finance  business finance skills communication intention training listening
Do you know WHAT MAKES ME MAD It makes me SO MAD I just want to...

Sound familiar? If you want to manage anger, the only way of doing so is to listen to your self-talk. This doesn’t mean listening to yourself talk. It means listening to your SELF-TALK. It’s quite true that anger is created from within. No matter...

Self Improvement And Motivation  self improvement motivation listening thoughts situation demands
Practice This for Better Child Parent Communication

In order to improve child parent communication, one necessary skill comes to the forefront. When we hear the word communication, many of us think only in terms of speaking. As parents, we wonder how we might say things better or how we might be able ...

Parenting  parenting child listening communication active requires angry
How Music Can Help You Burn More Fat

How Music Can Help You Burn More Fat by: Arina Nikitina Browsing one of the Russian websites I have recently found a little article claiming that music can affect our health both improving and worsening it. That sounded very interesting and I de...

Health  health music listening time faster
How To Gain Rapport

Are you really listening?While speaking with others or listening to the radio or television, do you pay attention to the words and phrases people use? Try that. Try to identify their dominant modes. By modes, I mean visual, audio, or kinesthetic. Do ...

Self Improvement And Motivation  self improvement motivation listening rapport mode
Success And Communication

Success And Communication by: David Bell Everything we do in life requires communication. Personal and business success often hinges on how well we understand others and how well they can understand us. If one of the objectives of communication ...

Business And Finance  business finance communication words listening speaker
Faulty Sales Technique

Faulty Sales TechniqueSalespeople are both a blessing and a bane to every industry. You can't live with them, and you can't live without them.“How are you tonight, Mr. Smith?”“Fine.”“Glad to hear it! Mr. Smith, my name is Phil, an...

Marketing  marketing sales people listening objections customer person hear