1,367 articles on "customer"

CRM 101: Customer Relationship Management for Beginners

CRM 101: Customer Relationship Management for Beginners by: Scott Hawksworth Customer Relationship Management, abbreviated “CRM,” is the term for a business strategy that is designed to improve customer service. CRM is also designed to incre...

Business And Finance  business finance customer businesses customers applications relationship
Copywriting Makeover: Know Where Your Customers Are In The Buying Process Part 2 of 2

Copywriting Makeover: Know Where Your Customers Are In The Buying Process Part 2 of 2 by: Karon Thackston In part one of this article series, I introduced a client of mine (AEwebworks) who suffered from some copywriting traumas. The basic diagno...

Marketing  marketing dating software aewebworks customers
Spike TV - Know Your Audience

What do Klingons, giant rubber bands, and monster trucks all have in common? They hold the fascination of every male on the planet - and they make frequent appearances on Spike TV. Spike TV, which totes itself as a network for men, is the perfect exa...

Marketing  marketing spike customers audience will
Your Marketing Dollars - How To Use Them For The Best Marketing Results

Do you know what the marketing dollars formula 60-25-15 represent? It's one way to spend your marketing dollars. If you use this formula you allocate your marketing dollars as follows: 60% of your marketing dollars go towards retaining current ...

Marketing  marketing customers dollars existing formula spend
Three Business Lessons From The US Postal Service

Three Business Lessons From The US Postal Service by: Denise O'Berry There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions. The Postal Service claimed they...

Business And Finance  business finance customers service lesson postal
Successful Sales Strategies: Winning the Close Ones

Successful Sales Strategies: Winning the Close Ones by: Richard Cunningham The “Three Cs” in building customer relationships are a key component of professional selling skills. Indianapolis, IN (PRWeb) November 23, 2003 – The deal is comin...

Marketing  marketing customer snyder selling sales relationships from
Customer Service - A Lost Art?

Customer Service - A Lost Art? by: Craig Binkley Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought ab...

Online Business  online business customer service always
Internal Customer Service – The Key To Productivity & Growth

by Carole Nicolaides © 2002http://www.progressiveleadership.comCustomer service is the foundation on which businesses are created. Unless you understand your customers and treat them with respect, you will go out of business. That is a well-know...

Business And Finance  business finance employees service internal customer
Bad Book Review Blues

Bad Book Review Blues by: Laura Hickey When you get a bad book review You've just been notified a review of your book has been posted. You're all excited and can't wait to see what has been written. You're clicking onto your ...

Writing  writing book review customers reviews youaposre curiosity
Software Marketing Creativity

Marketing is about creativity. Outside of posting shareware on download sites there are numerous promotional opportunities available to independent software developers. The first thing that I’ll mention is developers need to take full advantage of ...

Online Business  online business software groups customers promotional