1,367 articles on "customer"

Difficult Customers - There's No Such Thing

Difficult Customers - There's No Such Thing by: Alan Fairweather A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He wanted me to run a seminar for his team, on "How to Deal with Difficult Cu...

Business And Finance  business finance customer difficult customers donapost
Show Your Customers You Care

Show Your Customers You Care by: Ed Sykes I recently went to a major computer/electronics store to buy an expensive software package. I felt good that I was able to find the software at a substantial discount. But by the time I was through payin...

Business And Finance  business finance customer organization customers
Are You a Passive Advertiser

What kind of a marketer are you? There are many ways to advertise. Some we are very familiar with, such as hype. There is a LOT of hype on the Internet. And I'm not going to tell you that hype doesn't sell, because it does. You see it on TV...

Marketing  marketing hype customers
Interactivity Is Key

Interactivity Is Key by: Karen Fegarty How to use the latest in Interactivity tools to increase sales and provide exceptional customer service Many companies are trying to differentiate themselves from their competitors. Imagine the power of you...

Online Business  online business customer chat customers
Understanding the Buying Process Can Increase Your Sales

by Karon Thackston © 2003http://www.copywritingcourse.comMost marketers don’t give a lot of thought to the buying processes of their customers. That’s a shame. Lending due attention to the buying process can have a dramatic effect on your sa...

Writing  writing buying customer process customers
How to Get and Use Testimonials

Small businesses don't have the same luxury of 'brand-namerecognition' that the big companies have. Thus, we have to work that much harder to earn our visitor's trust. One wayto build this all-important credibility is to get and u...

Marketing  marketing testimonials product customers testimonial service
Use Online Diaries Instead Of Testimonials!

Have your customers publish an online diary insteadof giving you a testimonial. The diary would includeregularly updated entries of how customers are usingyour product to improve their life. You could givecustomers a free product or a rebate in excha...

Marketing  marketing diary product customers online
Plastic with perks packs clout

Customer reward programs are becoming more of a factor in using credit cards.Reward cards offered by major credit card companies allow you to earn redeemable rebates or points for purchases you make. Potential rewards include airline tickets, mercha...

Business And Finance  business finance cards customer rewards credit customers interest
Direct Mail Advertising: A Key Ingredient For Successful Business Growth

Direct Mail Advertising: A Key Ingredient For Successful Business Growth by: Keturah Whitaker Direct Mail Advertising: A Key Ingredient For Successful Business Growth By Keturah Whitaker In today’s highly competitive economy, it is essential t...

Marketing  marketing business mail direct customers special mailing
Good Communicators Create Successful Companies

It's always interesting to study the internal and external communication policies and procedures of small and medium size businesses. Companies that cultivate open and honest communications with employees and customers inevitably are highly succ...

Business And Finance  business finance employees communication open customers company