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Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes necessary give problem customers the boot. If the customer is always right, at what point d...
Auto And Trucks auto trucks customer business right customersHow To get your JV Partner to Accept Recommendations From You by: Abe Cherian One of the brightest moments in my business career were when I was visiting with my joint venture partner and talking about our future relationship together. I remembe...
Site Promotion site promotion right customer20 Tips for Creating a Customer-Friendly Web Site by: Christopher Smith What annoys an Internet user the most? A quick unscientific survey of a local Internet cafe suggests the top three turn-offs are: Sites that are very slow to download; O...
Web Development development customers content sitesHow To Write A Business Plan by: Matthew Tibble Writing a business plan is a fundamental step to ensuring your business has every chance of succeeding. Common statistics state that 9 out of 10 businesses fail on the first 5 years of operation, a...
Business And Finance business finance goals customerRelax Your Customer by: Jay Conners One of the most important skills a doctor can posses, is that of a bed side manner. In the same sense, it is important that sales people posses the same type of skill, to be able to put their customer at ease....
Marketing marketing people customer salesA website is the window to your business. It does not let people in, but it gives a glimpse of what they can expect from your business. Hence, a quality website makes a strong impact on the image of a business corporation. Websites offer potential ...
Web Development development business customers offert Ways To Crank Up Your Sales by: Larry Dotson1) QUICK FOLLOW-UPSWhen you make your first sale, follow-up with the customer. You could follow-up with a "thank you" email and include an advertisement for another product you sell. You ca...
Online Business online business products product customersSmall Business Q&A with Tim KnoxIf you're a regular reader of this column you know that my numberone pet peeve is bad customer service. Nothing chaps my backsidemore than paying hard-earned money for a product or service onlyto have the provider...
Business And Finance business finance customer service saleSince I'm a web designer, I have a tendency to think everyone understands that having a website is important. Every once in a while, I have to remind myself that some people just haven't heard yet!Why is having a website such a big deal? He...
Business And Finance business finance people company customers11 killer ways to multiply your sales 1. When you make your first sale, follow-up with the customer. You could follow-up with a "thank you" email and include an advertisement for other products you sell. You could follow-up every few months. 2. You c...
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