1,367 articles on "customer"

Business Disaster? Won't Happen to Me

Business Disaster? Won't Happen to Me by: Denise O'Berry As fast as you can say business disaster, your business can go up in smoke. That's what happened a while back to Castle Carpet One. Gone were thousands of dollars worth of e...

Business And Finance  business finance disaster plan emergency customer
3 Important Points In Brochure Printing

It has been repeatedly said that the success of a business depends much on the marketing strategy used. Marketing, after all, is responsible in informing prospects about the company and its products or services. There are several ways you can market ...

Marketing  marketing business brochures cost customers
The Top 10 Reasons Businesses Succeed

The Top 10 Reasons Businesses Succeed by: Jan B. King Only one of every 5 businesses makes it to its 5th year, and fewer still make it to 10 years. What do the successful businesses have in common? 1. The experience and skills of the top manage...

Business And Finance  business finance product times skills customer marketing
4 Customer Service Mistakes Companies Should Avoid Making

4 Customer Service Mistakes Companies Should Avoid Making by: Russ Mate 1) Being placed on hold endlessly. Don't you just love it when you call a company and they place you on hold, leaving you to listen to their latest on-hold, recorded sa...

Business And Finance  business finance customer customeraposs minutes time
The Working Case Study

The Working Case Study  by: Christine TaylorNext to white papers, case studies are the most popular tool in the technical marketer's toolkit The ubiquitous case study can range from a 3- paragraph online snippet to a full-blown magazine art...

Marketing  marketing customer project case most
How To Improve Your Sales Skills

One of the biggest problems for many business owners is the ability to overcome objections. In fact, for many, this skill could be the difference between succeeding and going back to being an employee. Since none of us want to do that, we need to hon...

Business And Finance  business finance objection customer they
Ten Unusual Products You Can Use As Bonuses

1. Offline Directory - Create an online directory ofoffline resources. You could include names, phonenumbers, addresses, etc.2. eBook of Reviews - Publish an ebook of stuffthat's related to your target audience that you couldreview like products...

Marketing  marketing customers mail ebook list publish
How To Target Your Customers and Put Them In A Buying Mood

Have you spent a lot of money on advertising with the expectation that you would get many sales from the 1000s of people that visited your site or read your ad?Have you poured money into driving traffic to your web site, only to have no one buying yo...

Marketing  marketing customer targeted them
Difficult customers - there's no such thing

A couple of years ago I had a call from a Customer ServiceManager working in the paper industry. He wanted me to run aseminar for his team, on "How to Deal with DifficultCustomers".I had several telephone conversations with this managerorganising dat...

Marketing  marketing customer difficult customers donapost service
The Fundamentals of Growing Revenue

If you want to grow your company's revenue, the most critical thing to get straight in your mind is that there are in fact only three ways to grow revenue - you can get more new customers, you can increase the value of your average sale, and yo...

Marketing  marketing customer offering customers service