1. You didn't follow up after the first sale. After thesale you could have introduced your other producton the thank e-mail.2. You didn't ship the product in the about of timeyou stated. If they needed it in a hurry and youdidn't provi...
Marketing marketing product didnapost customer couldOkay...you are trying to land an account with a new customer and your first meeting is tomorrow. What do you wear? Tattered jeans and old running shoes? Of course not! You wear clothes that accurately reflect the professionalism of you and your busi...
Web Development development customers impression wantLocal Search Makes Your Business a Big Fish in Your Local Community by: Lynella Grant The Internet Contains Billions of Website Pages - All Clamoring for Attention With so many competing websites, it’s unlikely that yours could stand out among...
Online Business online business search local results customers theyA Great Way to Advertise by: John Conners One of the key essentials when it comes to making you and your business successful is advertising. Unfortunately most of us cannot afford to advertise during the super bowl with commercials, or place dig...
Marketing marketing gift customers basketHow to use Testimonials as an additional Marketing Tool by: Abe Cherian It's been said before that one unsatisfied customer will go out and tell 10-20 of their friends and family about their unsatisfactory experience, but the opposite doesn...
Marketing marketing testimonials testimonial customers print themAnswering phone call: One of the important steps to good customer service is to make sure that someone is always available to answer the phone when a customer calls into a business. Ensure that there is call forwarding or an answering service. People...
Marketing marketing customer service extraAre You Taking Care of Business? by: Patty Gale Too often, when we say we are "taking care of business", we think about the paperwork, the accounting, the inventory, etc... the trivial things that are important to get done in order for our busin...
Business And Finance business finance care customer thereoutays To Gain An Avalanche Of Sales by: Larry Dotson 1. Utilize holidays to increase your visitors or sales. You could give away free electronic greeting cards, hold discounts, send customers holiday cards, etc. 2. Become well known by speaking or...
Business And Finance business finance give cards customers couldInteractivity Is Key by: Karen Fegarty How to use the latest in Interactivity tools to increase sales and provide exceptional customer service Many companies are trying to differentiate themselves from their competitors. Imagine the power of you...
Online Business online business customer chat customers"Pricing Your Shipping"When you're selling on the Internet, shipping costs can create problems. You're charging your customer UP FRONT for the cost of shipping their product. That is really the best way to do it, for one very good reason: C...
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